New icons on product request timeline entries make it easier to quickly understand the status of a product request and the actions linked to it.

Any actions linked to the Approved state will be executed

Any actions linked to the Returned state will be executed

The product request's time limit has been set or reset

The request was handled outside the configured approval workflow

A product’s return date is now visible in the request details. An icon indicates when a product is set to expire for a user. Hover over the icon to view the date.

Administrators can now choose whether to execute product return actions when denying a recertification request through the page. Audit messages include this information.

You can now add a comment and tags when excluding an issue from the . This helps to document the reason for exclusion and makes it easier to find and filter excluded issues later.

is now available as part of the Governance module, upon request. This feature helps create the most efficient set of by automatically identifying shared characteristics among persons in HelloID Provisioning who share the same entitlements in connected target systems. It is especially useful when onboarding new target systems, as it only includes entitlements not yet managed within HelloID.

Administrators can configure rule mining by selecting target systems, up to five relevant source data fields, and the minimum group size for matching persons. Next, a can be generated. The report lists condition sets ranked by efficiency, showing how many entitlements are shared among persons who meet the condition, as well as the number of exceptions. Potentially redundant condition sets are flagged.

For each condition set, you can view entitlement details, the matching persons (starting with those missing any entitlements), and any alternative condition sets.

Rule mining is available on the Provisioning dashboard under > .

An unmanaged account in a target system can now be linked manually to a person in HelloID via the Import entitlements report.

Accounts and permissions can be imported from a target system if they are not yet managed in HelloID, but users are entitled to them according to the business rules. The report provides an overview of such accounts and permissions in a target system and now also allows to manually link accounts to persons before the import. Once imported, accounts and permissions are granted to the respective persons in HelloID, and any manually linked accounts are updated with the person's correlation value.

This enhancement replaces functionality previously provided by the Correlation report for Active Directory (AD) and Azure AD target systems. The Correlation report has been removed.

You can find the Import entitlements report in the Provisioning dashboard: go to > > . To manually link an account, select the target system, click the link button next to the person, and then find and link the account.

A complete history of all handled and pending recertification requests is now available through the page.

The page provides a clear overview of historical data, and makes it easy to follow up on specific recertification tasks, troubleshoot issues, and run audits.

Filter and search options make it quick to locate specific requests. New search options include the ID of the user the product was requested for, product ID, request ID, and recertification request ID.

Two new have been added for this page:

To access the page, go to > in the Admin dashboard.

Recertification is part of the Governance module.