Changelog
Follow up on the latest improvements and updates.
RSS
fixed
Service Automation
Release 2026.01
Hotfix (02-02-2026): Managed users > product request modal cannot be opened without recertification rights
A hotfix has been implemented to correct the HelloID user rights for opening the product request modal using the managed users interface
fixed
Service Automation
Release 2026.02
Fixed Service Automation 2026.02
- Product request modal form validation issue with a required comment after switching tabs in request modal
- On high load cloud agent returns "success" for a job that is supposed to fail
- Docs URL in default delegated form task template script no longer works
- Unable to use language and account button in HelloID Admin - Automation task overview
- On agent connected, services retry jobs from years ago (now limited to 72 hours)
- Kendo file upload for certificate crud doesn't work
new
improved
Provisioning
Service Automation
Release 2026.02
Preview 2026.02 Changes
Provisioning
- Business Rules using permissions from target snapshot
Service Automation
- Manage delegated approver as administrator
- Additional search and filter options for Delegated Form activities
- Beta: UI configuration for Advanced approval step
- Beta: test and validate Advanced approval step
fixed
Provisioning
Release 2026.02
Fixed Provisioning 2026.02
- Searching in Reconcoliation with equals operator could result in missing entries in suggestions
- In some cases system ID's are shown in suggested notification variables instead of target system slug when creating an Notification
- Missing report entries in rule mining in some cases around:
- Null or emptry string values of selected attritbutes
- Multiple contracts which generator more than two unique values for a person of a selected attribute.
fixed
Provisioning
Service Automation
Access Management
Release 2026.01
Fixed General 2026.01
Moved external JavaScript libraries to cdn.helloid.cloud (like cdn.jsdelivr.net) instead of using third party CDNs.
improved
Service Automation
Release 2026.01
Products API end-points extended to return access groups
The GET /products and GET /products/{id} API endpoints now also return the groups linked to each product (ID and name), providing a clear overview of group–product relationships. This makes administration, reporting, and audits faster and easier, and reduces the need for manual work, custom scripts, or inefficient API workarounds.
improved
Service Automation
Release 2026.01
Multi Checkbox can be set as required
It is now possible to make an entire Multi Checkbox element required on forms. When enabled, users must select at least one option before submitting.
Watch the feature demo in the HelloID Service Automation Product Update January 2026.
improved
Provisioning
Governance
Rule mining
Release 2026.01
Improved readability in Rule mining reports
In Rule mining reports, fields that have both an ID and a display name now show the display name in the list of conditions. When you hover over the field name, the field ID is shown. This ID is used in calculations, since field names may not be unique.
In addition, the Details window (Condition sets tab) now displays both the display name and the ID of each field.
See the HelloID documentation for a list of fields to which this applies.
new
Service Automation
Release 2026.01
Direct link to request a product for a user
You can now generate a direct link that opens the page to request a specific product for a specific user. This link can be shared with a manager or product owner so they can request the product for that user. Simply navigate to the user's product request screen via the User dashboard (
Management
> Managed products
or Managed users
) and copy the URL.Watch the feature demo in the HelloID Service Automation Product Update January 2026.
improved
Service Automation
Release 2026.01
Item counts added to dual lists
Dual lists in forms now show the total number of items on both the left and right sides. These numbers update automatically as items are selected and moved, making large lists easier to work with.
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