Insight in mail notifications
complete
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Rick van den Dijssel
We would like to have more insights about the emails that are sent in HelloID. So that we can look back and see if an email is sent with no errors and to who.
An overview of sent notifications. Based on specific events HelloID sends out (customized) notifications. We would like to be able to confirm if certain notifications have been sent, and when, through an audit-like overview.
Solution:
- All the email notifications sent through HelloID are available in the audit logging and are shown in a default report.
- The email audit log contains the following information: from, to, cc, bcc, subject, date sent, status, and source (part in HelloID from where the notification is triggered)
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Rick van den Dijssel
complete
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Rick van den Dijssel
R
Rick van den Dijssel
planned
Planned July release
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Rick van den Dijssel
Merged in a post:
Insight in mail notifications
Ramon Schouten
Currently, we have no way of knowing whether a mail notification has been successfully sent or if it resulted in an error.
The only way to know is to see whether the Recipient has received the email.
We would like to have an insight in these notifications.
- An overview of errors which occurred when sending a notifcation. Currently we have no insight in the when, how or what when wrong with the notifcations.
- An overview of sent notifications. Based on specific events HelloID sends out (customized) notifications. We would like to be able to confirm if certain notifications have been sent, and when, through an audit-like overview.
- Additionally, a Test button would be much appreciated, currently it is quite a lot of work to test the notifications.
We would like to be able to test the variables in a notification as well.
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Erika Eling-Farr
That will be very nice. Currently I've put myself as BCC recipient, so I now which one is send. (with a rule on my inbox the puts them as 'read' in a special box).
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Steve MIller
Testing variables would be very beneficial, or having a list of available variables to choose from.
K
KaHo Man
Steve MIller: please also vote on this: https://helloid.canny.io/provisioning/p/autocompletesuggestion-of-variables-in-mail-notification
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Kevin Lisowski
Ditto the above as well as the ability to resend with updated or amended data.
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Kees Vanger
Ik wil graag ook overzichten van de verstuurde notificaties. Kees Vanger