No seamless SSO logon from within TOPdesk to HelloID with more than 1 iDP
B
Bart
When a user is logged into TOPdesk and wants to login through SSO to HelloID via an iFrame, this only works seamless when there is one iDP visible and configured.
When there are muliple iDPs visible, the user has to click on the right iDP first before the logon occurs.
Can this be changed so iDP is being used based on url, iFrame the user is coming from or something like that?
Ramon Schouten
Bart can't you accomplish this by setting a default redirect URL to your desired end page (e.g. the self service products in an iFrame: /#/iframe/selfservice/productoverview) in the Company settings?
https://docs.helloid.com/hc/en-us/articles/360002050713-Company
Then you can use the specific URL for the desired IDP.
All configured IDPs have their own URL, e.g. https://enyoi.helloid.com/authentication/redirect?InIDPGUID=1c23e4fa-7eb0-4b02-a693-648985e685f9&returnUrl=%2F
This way the shortcut in TOPdesk will immediately go to the specified IDP and will redirect you to your default redirect URL after logging in.
B
Bart
Ramon Schouten: Thank you for your reply. I've looked at this company redirect URL option. As far as I can tell this would limit us to only having a seamless login for only one IDP and our requirement is to have different users (coming from a different TOPdesk URL) having seamlessly logged into HelloID by Azure SAML SSO.
Please let me know if I am missing something, thanks.