Increase license dashboard tot minimal 1 year | Voters

Increase license dashboard tot minimal 1 year

René de Jong

As a school we have an returning sequence of 1 year, with reoccurring up and down users. Today we only see half a year in the license usage dashboard, but like to see or zoom out to one year or more.

October 2, 2023

Rick van den Dijssel

René de Jong If you go to the reports -> General -> License overview you can see the license amount for a given period per month (average). It also has an ability to download as CSV. If you want even more details or control you can go to report management. On the new window go to discover. After the page is loading choose general-license as index and you see the license numbers per day for the given period. Also you're able to create a custom reports based on this information.

Hopefully this has given you some more information

René de Jong

Rick van den Dijssel: The only option "Reports" gives me is "Report Management". And if I choose that elastic is trying to load but give an error: "Error loading spaces () Contact your system administrator."

Rick van den Dijssel

René de Jong: This means that your reports permissions aren't setup correctly. Please follow this documentation: https://docs.helloid.com/en/logs,-reports,-incidents/audit-logs/grant-access-to-audit-logs.html. If it doesn't work after following these instructions and do a re-login. Than please contact our support department they can help you to see the reports.