All HR sources are blocked if the threshold of one HR source is exceeded
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Remco Meinema
We have multiple HR sources (seven in total) and all sources have their own thresholds. If a threshold of one of the sources is exceeded all of the source imports get blocked.
This was an unexpected result for us and because of this unnecessary incidents occured concerning uncreated accounts.
We believe that only the the actions from the source where the threshold has been exceeded should be blocked. The import of all the other sources should be processed as usual.
We reported this as a bug but we were told that it works a designed. We think it's a design flaw and we hope this will be corrected in the near future.
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Randolf Broer
Hi Remco Meinema, I do not completely agree with you. We also have customers where we have several sources. Sometimes sources are complement to each other, they are used as secondary source for a primary source, to achieve a way of enrichment. In that case we don't want the secondary to be imported before the primary to avoid disturbing aggregation.
On the other hand I can imagine that other processes can benefit from not being halted by one problem in another source.
If, and only if, it would be configurable to stop or continue other imports when one is blocked, it would be needed to also configure the dependencies or something like a hierarchy so HelloID can precisely act as needed.
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Remco Meinema
Hi Randolf Broer,
I see your point but with only 3 schedules a day for the import for all the sources we have to select mutiple sources (in our case independant sources) in one schedule.
If it would be possible to use more schedules that would also be a solution for our problem.
The only available option (at this moment) would be to disable the thresholds but that can be very risky...