Provisioning

I would like to be able to find a person like André, Amélie, Trönte or last names like çelik or Nuñes When I type this into the search field without the accents or symbols, I want to be able to find the ones with them. Right now if I type Rene, I only find half of the people who carry that name, but the other half with é do not pop up. Please fix this. Thanks!

When checking errors for entitlements, I am able to export the names, timestamp, entitlement, source system etc. But the one thing I am interested in, I have to do by hand: The reason why it's stuck. Please make it possible to include the error message (or a category, summary, something) in the export, so that I don't have to click all the errors open and copy+paste it in excel.

it would be nice to have the possibility to approve a single blocked entitlement instead of all at once.

Please make it possible to run the evaluations at local time. We noticed that evaluations where not complete when running the scheduled task at 12:00 or 1:00. It turns out the evaluation is done on UTC time instead of the local time (currently UTC+2). For example, this causes the evaluation to take place at 11:00 the previous day wen scheduling the import at 1:00. This is very confusing and inconsistent. This also makes it not possible to run the evaluations as soon as possible. We want the actions to be enforced as soon as possible on a new day. Especially the disable and update actions. Now the earliest time we are able to enforce the actions is between 2:00 and 2:59 (depending on when the schedule is executed). Also we have target systems that have their own import we have to schedule after this.

I would like to have the option "or" in the custom events conditions for using in e-mail notifications. So that only one of the conditions needs to be true. For example: I created 2 seperate custom events: function change department change When both conditions changes for a user, I get 2 e-mail notifications instead of one combined e-mail notification. Because you can only use one custom event per notification. Workarround is to create 3 custom events with the following conditions: when function is updated and department is not updated when function is not updated and department is updated when function is updated and department is updated

We would like the ability to add a description to business rules.

Right now a user needs admin access to HelloID and gets full access to the Provisioning console. We would like to be able to grant someone only access to persons and/or business rules only.

When I am performing an action via the reconciliation report, I would like to be able to add a comment or reference. This is to 'link' the action or bulk actions to (for instance) a TOPdesk ticket or meeting notes where the actions are approved or requested. This is for audit trail purposes and should also show in the elastic reports so this can be exported.

Currently, when viewing the rules or entitlements on a person, we see all the Business Rules with a Status "In Rule" or not. However, we cannot filter on the status. It would be great to filter/sort on the status so we can easily see all the business rules that apply for a person. Without this filter it takes enormous amounts of time to find this out.

Currently there is an option to export business rules to CSV but no import option. Please allow import of business rules through CSV, this should also enable quickly editing large amounts of conditions (for example, only apply this rule to the following 100 employee ID's, this is really cumbersome currently)