Service Automation

Within many applications, there are multiple roles, each role with their own AD-group. At this moment we have to use a separate request forms for each role. As certain applications have sometimes more than 10 different roles, it is not a very nice way of working and it would mean we get many request forms for 1 application. We would like to have 1 request form for 1 application in which you can select the wanted role. Based on that, the correct AD group is automatically assigned.

Several products have a limited amount of licences. We'd like to send an automated message to the productusers to check product is still needed and in use.

I would like to have an option to extend my Product that is nearing its return date. Case: When I request a product that has a time limit specified, upon receiving the mail that the product is about to be returned I would like the option to extend (or re-request) the time limit on the product. Currently I would need to return the product before being able to request it again

Provide the ability to setup more than one manager. Keep the existing manager attribute as the "primary manager" and have additional attribute for 1 or more managers.

Since Windows Powershell 5.1 doens't get any feature updates anymore, and Powershell 7 has some notable performance improvements it would be nice to specify the powershell version with which we want to run datasource and delegated form scripts with. Also the helloid cloud agent only supports powershell 7, so it makes sense to also support this on a locally installed system.

Currently Email sends are not in PowerShell scheduled tasks. Audit logging is not currently supported in PowerShell scheduled tasks. Whitin delegated forms they both work in the same way'

Note: this feature is part of the milestone "Recertification" and requires the HelloID Governance module license. This feature will introduce approve and deny actions to the Recertification Request Overview, allowing the logged-in user to directly approve or deny the presented recertification requests.

Note: this feature is part of the milestone "Recertification" and requires the HelloID Governance module license. The current recertification insights overview and details pages provide security officers with valuable information about self-service product assignments covered by system or custom campaigns. With the introduction of the "Recertification Request Overview," we are taking the first step toward enabling users to approve or deny these requests based on the current logged-in user. This feature will initially be scoped to: Custom campaigns Recertification request overview (without approve/deny actions) Since the approve and deny actions are not yet implemented, this feature will remain behind a feature flag until these functionalities are added.

Note: this feature is part of the milestone "Recertification" and requires the HelloID Governance module license. When configuring the scope for a recertification campaign, I would like the ability to preview the results of the applied filters before saving and launching a new campaign iteration. This would allow me to verify the scope output and ensure accuracy before initiating a new campaign iteration.

Over time, we've seen a significant decline in the use of end-user dashboard notifications. Despite this, the feature continues to heavily impact our databases and HelloID's overall performance. As a result, we will deprecate the feature in the HelloID 2024.12 release, which will disable the creation of new end-user dashboard notifications. The feature will be fully removed in the HelloID 2025.03 release. The end-user notifications are configured in the HelloID admin portal and are shown on the end-user dashboard. See: https://docs.helloid.com/en/settings/notification-settings/add,-edit,-or-remove-a-notification.html This has no effect on the notification center in the top right corner containing for example the approval notifications.