Currently it is possible to automatically return a product after 1 or more day(s). When a user requests the product he will recieve it for 1 day e.g. 24 hours. However I would like to have an option available to request a product for "today"or for x days. For example when I request a licence for PowerBI since I need to view or edit a report today, tomorrow I don't need the license anymore. So it would be better if the product will be automatically returned at the end of the day instead of returning the product exactly 24 hours after the initial request. In this example we are able to have less licenses on the "shelf" since they are not assigned anymore to a user who actually don't need the license anymore.

Following up on the new columns and filters for the managed users overview. I would like to have this same data and filters available for the user selection after I have selected a product in the managed products overview. This enables me to easily find and select the required user to assign or return a product. Please add the following information and filters department job title

Following up on the new columns and filters for the managed products overview. I would like to have this same data and filters available for the product selection after I have selected a user in the Managed users overview. This enables me to easily find and select the required products to assign or return. Please add the following information and filters Product categories Number of product assignments Availability state of the product

Provide CRUD actions for workflow approvals via API. It would be beneficial to have the following actions available in the api Get Workflow (w/ Approvers) Create Workflow Update Workflow Delete Workflow

We would like to have an option to optionally set a time limit. Currently we can either set it, or not. Our use case is that some users would want to request a product for e.g. only a week or a day, but other users would like to request it for an indefinite period.

Add an option to the task schedules to schedule tasks monthly. Including specifying which day of the month and may stuff like "third tuesday" or such. Also with a selection of which months to include so we can do e.g. quarterly schedules.

Is it possible to send mail from HelloID with an adjustable sender address to make the mail recognizable for the users in our organization? At this moment mail, for example the mail to the approvers, is by default send with the mail address noreply-helloid@tools4ever.com . The users in our organization do not known tools4ever, so this leads to confusion.

There should be a category view for the service desk menu option similarly to what is being developed for the product overview ( https://helloid.canny.io/service-automation/p/category-view-for-product-overview )

We have a product in which flexadvisors can arrange temporary access to a certain AD group for an employee. One of the fields that we return in the email is: {{request.toDate}} I would like to clarify in a report: Employee name : {{requester.fullname}} Ad Group : {{request.form.locationandfunction.code}}. Due ends on : {{request.toDate}} The last field {{request.toDate}} cannot be found in Elastic Reports, nor in the API requests. The reason is that we then have insight into who has (temporary) access for how long. You can then see whether a right needs to be extended, but also whether it should be taken earlier.

POST https://selfservice.janderijk.com/api/v1/selfservice/products/ ignores the approvalWorkflow field and uses the default instead.