When using the managed users functionality in HelloID, it is currently only possible to request one product at a time for a user. While this works functionally, it can be inefficient in scenarios where multiple products need to be requested for the same user.

In many organizations, requesters such as managers or service desk employees are responsible for requesting access to several applications or services for a user. With the current functionality, each product must be requested separately, which increases the number of steps and makes the process more time-consuming.

Requested Enhancement

Introduce the ability to request multiple products at once for a managed user.

This would allow requesters to select several products in a single request instead of submitting separate requests for each product. The request process should still follow the existing approval and workflow logic for each product.

Example Scenario

A manager or service desk employee needs to request access to several applications for a new employee. Instead of submitting multiple individual requests, the requester could select multiple products and submit them in a single action. Each product would still follow its configured approval workflow.

Business Value

This improvement would make the request process more efficient for managers and service desk employees, reduce repetitive actions when requesting multiple products, and improve the usability of the managed users functionality.