Custom FROM address for self service product notifications
in progress
Johan van der Molen
Is it possible to send mail from HelloID with an adjustable sender address to make the mail recognizable for the users in our organization? At this moment mail, for example the mail to the approvers, is by default send with the mail address noreply-helloid@tools4ever.com. The users in our organization do not known tools4ever, so this leads to confusion.
==== edit ====
This feature is scoped to the email notifications send by HelloID in the Self Service product request context.
M
Michiel van der Veeken
in progress
M
Michiel van der Veeken
planned
Planned for 2024.11 release
M
Michiel van der Veeken
under review
Wilco Ophof
The approval-mail is not coming from our organization. We have to tell our employees that the mail is no SPAM or Fishing.
M
Michiel van der Veeken
Johan van der Molen please contact our support for this question via https://www.tools4ever.nl/support They can inform you about possible solutions.
M
Michiel van der Veeken
Johan van der Molen I have misunderstood your initial feature request. The default emails you can not change (the from address) at this moment. So this is a valid request. We will monitor any other feedback and votes for this request in order to decide what next steps to take. Thank you for your feedback!