Note: this feature is part of the milestone "Recertification" and requires the HelloID Governance module license.
The ability to create custom recertification campaigns based on the self-service product category would significantly enhance the flexibility and relevance of the recertification process. This feature would allow administrators to tailor campaigns to specific product categories, ensuring that the recertification efforts are targeted and effective.
This feature request has the following scope
  • Ability to create a custom recertification campaign
  • Product scope can be filtered on one or multiple categories
  • Campaign insights details allows category filtering