Product return date in Request detail overview
planned
M
Matthijs Beukhof
Some products in Service Automation make use of a time limit for assignments.
The change I would like to propose adds visibility of the product’s return/expiration date within the Request History section of Self Service.
This would allow administrators to easily see when a product is set to expire for a user.
With this information, they could proactively prompt users to extend the product via Service Automation if needed.
==== update ====
This feature is scoped to
- Add product's return date to request detail screen
- An icon will be added indicating the request has a return date
- On mouse over the actual return date will be shown
M
Michiel van der Veeken
marked this post as
planned
Planned for 2025.11 release
M
Michiel van der Veeken
Matthijs Beukhof Thank you for your feedback. We will discuss it further and look into the available options. We will keep you updated through this request.