Search for product name and description in Managed Products and Managed Users
complete
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Michiel van der Veeken
The current search in Managed Products and Managed Users only checks on the Product name, not the product description. Please make it possible to search in both product Name and Description. This makes it easier to find the correct product and reflects the same search options in the Self Service product overview.
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Michiel van der Veeken
Merged in a post:
Enhance Search Functionality in Managed Products Overview by searching on description
Rick Jongbloed
The search bar in the managed products overview only searches by product name, limiting efficiency. As service desk engineers, we frequently include important details like email addresses in the description field, particularly for shared mailboxes. Expanding search functionality to include the description field would streamline product assignment, especially for locating shared mailboxes by their associated email addresses. This enhancement would significantly improve usability.
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Rick van den Dijssel
complete
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Michiel van der Veeken
in progress
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Michiel van der Veeken
planned
Planned for 2024.11 release