Send email to productowner if product is still in use
milestone
S
Sander Beckmann
we would like an option for the following:
Case: project folders are often forgotten to archive or delete. projects always have a duration. i would be nice to have te following feature
Feature: send a notification every 6 month (or other duration) by email to product owner with the question if the folder is still in use, or can it be archived or deleted. yes or no buttons with actions like a topdesk ticket.
M
Michiel van der Veeken
milestone
M
Michiel van der Veeken
This is kind of the same feature request as the following. Although the audience is different. https://helloid.canny.io/service-automation/p/reminder-product-in-use
These features will be handled by the milestone: Recertification
P
Patrique Burgersdijk
You could use this same principal for checking if the ownership is still current or maybe has been transfered to someone else. Sounds like a usefull option to me if you can customize the message